Jewelry Repairs
J.F. Kruse Jewelers is an exceptional, full-service team that you can trust. From ring sizing to gemstone setting to prong repair, our jewelers can fix just about anything!
We have an on-site laser welder and expertly trained goldsmiths to provide you with the highest quality work more expediently than traditional methods. Our laser welder leaves repairs 250% stronger than traditional welding techniques, and its accuracy helps protect heat-sensitive gemstones from damage to their color or brilliance.
Our services include:
- Prong re-tipping
- Ring resizing
- Diamond remounting and resetting
- Rhodium refinishing
- Watch repair on stems, crowns, batteries, bands and crystals
- Free engraving with any J.F. Kruse jewelry purchase
The Process
We’ll give you an estimate on the spot, with no pressure or obligation. Plus, we do nearly all of our repair work in house, so you can feel comfortable and secure leaving your jewelry with us. After completion, each piece is examined by several of our team members to ensure the highest quality of craftsmanship.
All of our repair services come with a one-year warranty.
Jewelry Repair: Frequently Asked Questions
How long will it take to repair my jewelry?
Typically, it takes about two weeks based on the volume of repairs at the time. Some minor repairs may be completed in a shorter amount of time, while others may take longer. Our friendly and knowledgeable staff will give you an estimated timeframe and contact you as soon as your piece is ready.
Where does my jewelry go after I drop it off?
Nearly all of our repair and service work is done in house. When our expert goldsmiths aren’t working on your jewelry, all pieces go into a locked safe so you can be assured that your jewelry is safe and secure.
How much do repairs cost?
Prices are based on the intricacy of the repair, as well as the type of precious metal and the type, number and size of the diamonds or gemstones in the piece. To receive the most accurate estimate of cost, one of our staff must examine your jewelry in person.
What if my jewelry is damaged during the repair process?
J.F. Kruse Jewelers accepts full liability of your jewelry during the repair process. Every precaution is taken to ensure that your jewelry repair is completed perfectly by our expert goldsmiths and diamond setters. However, jewelry repair is done by hand, so there is always a risk. If an issue arises, we will contact you immediately and take measures to remedy the situation. Our goldsmiths may require you to sign a waiver if they see a potential issue with repairing your jewelry.
Do you offer a warranty?
All of our repair services come with a one-year warranty.
A note from our Repair Staff:
